Having driven the Mercedes for a couple of weeks, I want you to know how pleased I am, and also I want you to know that I appreciated your making the changeover from my old car to the new one so easy and smooth...and for sorting everything out within the hour!!!!
It was also good to have a choice of cars..plenty to choose from. And I am very pleased with my choice!!! I wish you and your family all the luck and success you deserve for all the hard work you put in. kind regards....Annie (silver Mercedes estate 200 Kompressor)
Just a quick e-mail to thank you for making our car purchase so straightforward. The car has surpassed our expectations as did your service and efficiency. Our Normandy neighbours can't believe how much car we got for our money, nor how little time it took to come and fetch it, and that was largely thanks to you organising our collection from East Midlands airport.
Very best wishes to you Jay and thank you again,
I have a moment now and would like to thank you, on behalf of Siobhan and myself, for all the help you offered us to get the Audi A6 we bought off you in February. If you recall it had a problem and was pulling to the left. You went out of your way to get it sorted for us and even sent one of your pals to collect one of the courtesy vehicles and replaced it for us; and then you brought the Audi back to us just before Easter so we could drive it down to Wales. That is what I call customer service. The car is working perfectly now and we are all very happy with it. We would just like to commend you for the very professional and personal way you dealt with us from the very beginning and we would not hesitate to recommend you to friends and family who may be looking to replace their present car, and who want to know of a dealer they can put their faith in. You are a very astute businessman Jay, and we really appreciated the fact that you went beyond the call of duty for us.
Again, many many thanks and good luck to you.
Hope that this mail finds you doing fine!!
Just a couple of words to convey my appreciation for the help and cooperation, that you have given me in getting the car over successfully to Malta. All has been settled, transfers arranged and the car duly registered in my name.
At last, I also managed to take some time off from work, and go back to the island, and spend some time enjoying my car. It has surpassed my expectations, and I have to say that it is a joy to drive, and although there will be the little bits you expect from a 7-year old car, it is in excellent condition throughout.
Thanks once again for making my buy so enjoyable!!